Cleaning Hotel Phones to Keep Guests Safe
How to Sanitise Guest Room Phones Safely
These recommendations have been produced to help hoteliers meet the challenges presented by the global Covid19 pandemic. High touch surface areas such as hotel phones will need special attention in order to ensure guest safety. Here are the dos and dont’s of cleaning your HTI hotel phones.
For your safety it is recommended that you wear PPE whilst cleaning your HTI hotel phones
Suitable products include suitable surface disinfectant wipes such as 70% alcohol wipes, or 70% alcohol solution on a microfiber cloth. To clarify alcohol cleansing wipes should consist of (70% isopropyl alcohol.)
If using a microfiber cloth, spray at solution of 70% alcohol disinfectant onto the microfiber cloth until it is absorbed evenly. Do not use excessive alcohol as it is flammable. Once the solution has been absorbed, wipe down the entire phone and use a dry cloth to remove any residual dampness.
Alcohol wipes of 70% alcohol can also be used to disinfect the phone, again remember to wipe the entire surface area of the phone.
Wait until the phone is dry before re-use.
Products to Avoid When Cleaning Hospitality Phones
Do not use household cleaning products (eg undiluted bleach or abrasives)
Do not use hydrogen pyroxide (>3%) or acetone
Do not use any type of scrubbing pads
Do not sanitise with steam, hot water, hot air or UV Light
Do not hold the phone under running water
Do not spray or pour cleaner directly onto the phone
Do not rub excessively when cleaning the phone
See also useful resources:
Covid 19: Cleaning of non-healthcare environments
Defra approved disinfectant use for cleaning and disinfecting
World Health Organization: Cleaning and disinfecting surfaces in non-healthcare settings